There are three stages to joining and becoming a member of the practice:
Both stages 1 and 2 can be done over the telephone. You’ll only become a member of the practice once you’ve completed a new patient examintation.
Please note: patients who only attend for emergency or casual treatment, including patients that are referred by the Devon Doctors Service; are not members of the practice.
If you would like to make an appointment, you can do so by contacting the practice on 01409 253684 or by popping in and speaking to the receptionist on the ground floor.
Your first appointment is really for you to get to know us and for us to meet you. Your completed medical history form gives us a good introduction to your dental and medical history. We will also listen to any special concerns or requirements you may have.
During the visit, we’ll take a full chart of your mouth including all teeth and fillings present. We will then look at the health of your gums and supporting bone – to look at your bone and teeth we may take some digital radiographs (x-rays). We will carry out and record a full oral cancer screening examination which is repeated annually or sooner, if necessary.
After your appointment there is sometimes a lot of information to digest, so it is helpful for us to put all of our findings and recommendations in a written report. This will include details of all options discussed, including those that were considered unsuitable, a comprehensive treatment plan and details of fees. There is no extra charge for our written reports following a new patient examination.
A Medical History Form includes information about any conditions or special requirements you may have as well as any medication you are taking. It is important that we have a full and accurate list for any medications you may be taking, so please bring an up-to-date list showing names, dose and regularity of use.
If you would like one of our medical history forms emailed or posted to you before your appointment, please call our reception on 01409 253684.
If you are taking any blood thinning medication (e.g. Warfarin), then it is important you bring your INR book. If you fail to do so, we may not be able to carry out the planned treatment.
All children under the age of 16 must be accompanied by someone with ‘Parental Responsibility’, as treatment cannot be carried out without the expressed consent of an adult with these legal rights.
‘Parental Responsibility’ falls upon a person or persons that the law recognises as being able to legally consent on behalf of the minor. Siblings, grandparents, friends of the family etc are not able to consent, unless they have been awarded these rights through a legal route.
It is important to remember that while a dental surgery is designed to be as safe as possible, there are many potential hazards. With this in mind, we ask that you follow these suggestions to keep your child’s visit as safe as possible:
We also advise that when coming to the dentist with children, there are at least two adults present. This allows one adult to supervise the child/children in the waiting room, while the other child or parent receives treatment.
People within the practice may be anxious, in pain, receiving treatment, carrying out tasks or trying to communicate with a member of staff.
With this in mind, we ask that: